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Zappos

Strategic Account Representative, Strategic Accounts

OnsiteOther rolesNot yet verified

United States, WA, Seattle

Original posting date
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Nov 2, 2026

Saved job description

Do you want to be part of AWS Strategic Accounts, the segment responsible for helping our largest, most complex customers achieve their business outcomes? Do you want to go deep and wide within one customer? Do you have breadth and depth of account management experience working with large and complex customers, as well as the sales and technical acumen to drive adoption of cloud services and AI at multiple levels? Can you manage and orchestrate account team resources to drive scale and velocity across customer engagements? Are you an experienced AI "builder", working with IDEs, using AI coding assistants, and understanding how agentic platforms deliver customer value? If so, we want to hear from you.

Key job responsibilities

Strategic Accounts is growing its account management teams in Seattle. Strategic Account Representatives work on behalf of the account team developing new relationships and workloads in business units and lines-of-business. The ideal candidate will possess sales and technical capabilities to advise customers on AWS solutions, grow usage, and maintain relationships. This includes a deep understanding of AI and agentic platforms, and the ability to articulate how AI capabilities translate to business outcomes. You will own the full sales cycle working cross-functionally with the extended team, translating technical concepts into language that resonates with executive decision-makers and knowing when to bring in the right expert at the right moment.

Requirements: - Experience conveying complex technical concepts to both technical and business audiences

- Experience and track record of exceeding sales goals

- Travel up to 25% of the time

- Bachelor's degree, or experience in technology related sales, business development or equivalent

- Experience working in a fast-paced and ambiguous environment

- 3+ years of complex full sales cycle experience selling SaaS, AI, or cloud solutions

- Designing and executing complex deal strategies

- Supporting the growth of fast-growing, high-performance companies

- A proven ability to orchestrate multi-stakeholder deals — internally and externally — with exceptional communication, follow-through, and discipline

Location & listing notes

Locations describe the saved posting and do not confirm residence eligibility. Confirm qualifications, travel, restrictions, and availability with the employer.

Source-listed locations: US, Seattle, Washington.

Listed states: WA.

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