Operations Analyst

Saved job description

Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 49 Availability Zones (AZs) across 18 geographic regions in the U.S., Australia, Brazil, Canada, China, France, Germany, India, Ireland, Japan, Korea, Singapore, and the UK. AWS services are trusted by millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit http[local path removed]

AWS Business & Product Operations is in need of a creative, dynamic and results driven to help us private programs and private pricing. We're looking for a motivated self-starter who's passionate about managing processes, strict adherence to terms outlined in and supporting both internal and external customers.

Process daily invoicing requests on behalf of the business, including purchase orders, invoicing, and customer support. Retrieve and analyze data using dashboards, Salesforce.com, and other data management/BI systems. Review data entry performed by other analysts, provide data management, and perform funding validations. Identify and implement operational improvements, enhancements, and system customizations to meet business requirements. Represent team in cross-team initiatives which involves supporting requirements gathering phase through project launch. Interpret and uphold funding program policies, terms, and conditions in daily operations. Perform as a subject matter expert and provide mentoring guidance.

Key job responsibilities

Process daily invoicing requests on behalf of the business, including purchase orders, invoicing, and customer support. Retrieve and analyze data using dashboards, Salesforce.com, and other data management/BI systems. Review data entry performed by other analysts, provide data management, and perform funding validations. Identify and implement operational improvements, enhancements, and system customizations to meet business requirements. Represent team in cross-team initiatives which involves supporting requirements gathering phase through project launch. Interpret and uphold funding program policies, terms, and conditions in daily operations. Perform as a subject matter expert and provide mentoring guidance.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Requirements: - Bachelor's degree or equivalent in Business, Accounting, or a related field

- Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills, including intermediate Excel skills (Pivot Tables, VLookups)