Medical Scheduler

Saved job description

We are looking for a detail-oriented Medical Scheduler to support patient access and appointment coordination for a healthcare organization in Asheville, North Carolina. This Long-term Contract position is ideal for someone who communicates with empathy, stays organized in a fast-paced clinical setting, and can manage scheduling needs with accuracy. The person in this role will help patients navigate appointments, keep provider calendars aligned, and ensure records are current and complete. Please note: this is ON-SITEResponsibilities:• Manage new, follow-up, and changed appointments by aligning patient needs with provider and clinic availability.• Respond to inbound calls from patients and guide them through scheduling requests, changes, and general appointment questions.• Work closely with physicians, nursing teams, and other departments to arrange visits that support continuity of care.• Confirm and revise patient demographic and insurance details to keep registration information accurate.• Share visit times, check-in expectations, and preparation instructions so patients are well informed before appointments.• Enter and maintain precise appointment and patient data within the electronic health record and related scheduling tools.• Review provider calendars regularly, resolve booking conflicts, and adjust schedules when operational changes occur.• Support referral coordination and authorization-related tasks in accordance with clinic procedures.• Interact professionally with patients, families, clinical staff, and colleagues while safeguarding confidential health information.• Complete additional front-office and administrative support duties as needed to assist daily operations.