Retail Support Specialist

Saved job description

FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.

About the Opportunity

The Retail Support Associate supports our FASHIONPHILE locations in managing all operational responsibilities including inventory pulling, customer support, shipping out of new products, and receiving new products and returns. They will report directly into the local leadership team and be a close partner to all local associates.  Responsibilities include: 

Unloading, sorting, unpacking, and breaking down boxes for all incoming packages from FASHIONPHILE Courier

Greeting and engaging customers in a friendly, professional manner

Preparing daily shipping of customer orders, including shipping labels 

Assisting in procurement needs for clients including photo taking and quote monitoring

Answer phones and supporting client scheduling 

Scanning and organizing inventory of products

What We’re Looking For

Prior Experience working in shipping, order fulfillment, or retail environment 

Ability to work in a fast-paced environment 

Prior retail or operational experience handling product 

Strong attention to detail

Reliability, punctuality, and ability to work flexible shifts including evenings, weekends, and holidays

Tech savvy with the ability to work with multiple tech devices, google drive and apple products

Ability to stand for extended periods and move throughout the sales floor

What We Offer

Medical, Dental and Vision Coverage 

FSA options for Medical, Dependent Care & Commuter Benefits 

Paid Time off, Paid Sick Time, and Paid Holidays 

401(k) with generous match program 

Free Life Insurance and AD&D

Long-Term Disability Insurance

Employee Discount

Pay Rate : All New Hire's into this role in Irvine, CA begin employment at $20.00/HR.