Customer Sales Lead

Saved job description

Since 1869 we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder’s of Hanover. Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us. Why Campbell’s… Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners). Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting. Campbell’s offers unlimited sick time along with paid time off and holiday pay. If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store. Giving back to the communities where our employees work and live is very important to Campbell’s. Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually. Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here...

Own the day-to-day customer relationship and growth agenda for Giant Eagle & Weis across our Soup, Italian, and Specialty Categories, delivering Net Sales, profit, and share commitments through disciplined planning, negotiation, and cross-functional partnership.

This role is fully remote. Candidates must live within the geographic area of the customers.

What you will do...

Own the customer relationship and annual plan for Giant Eagle & Weis across our Soup, Italian, and Specialty Categories

Deliver Net Sales, Gross Profit, trade, and share targets on assigned desk

Develop and execute the annual customer plan, including promotional calendar and innovation introduction

Negotiate customer-specific terms, promotions, and merchandising commitments

Translate category and brand strategy into customer-relevant selling stories

Manage day-to-day customer interactions, line reviews, and business reviews

Partner cross-functionally to deliver an integrated customer agenda

Maintain accurate forecasting and trade spend management on assigned desk

Monitor and manage deduction balances and conduct post audits. 

Conduct category business reviews, leveraging syndicated and customer supplied data, to discuss the state of the business, consumer trends, key business drivers, incremental opportunities, etc. 

Knowledgeable of Campbell brand strategies and tactics and implements by working closely with the customer's key decision makers which include merchandisers, category directors, and business leaders. 

Utilize sound category management practices to proactively link consumer and shopper trends and potential future growth opportunities. 

Customer Information:

Help lead the sales joint business planning process with Giant Eagle & Weis

Lead Category Captaincy in Soup & Italian Categories at Giant Eagle 

Manage cross-functional supplier relationships in all categories. 

Develop and implement trade promotion strategies and tactical plans consistent with strategy. 

Proactively monitor and update the customer's overall business plan, including managing trade budgets, spending, and volume, to achieve all sales objectives versus plan. 

Lead the customer in the execution of category assessments. 

Develop and lead accurate monthly forecasts to maximize supply chain efficiency by tracking shipments, consumption data, and inventory changes. Proactively identify potential risks or threats to monthly forecasts. 

Sell in new items to the customer and work with key customer personnel to achieve optimal distribution and support programs. 

Leverage Shopper Marketing resources to develop and implement collaborative marketing programs in alignment with brand and customer strategies. 

Provide support to the different functions on assigned categories (e.g., new product development, process improvement, brand marketing). 

Key Deliverables:

Annual Net Sales, Gross Profit, and trade spend performance on assigned desk

On-strategy, on-budget annual customer plan and promotional calendar

Innovation launch execution meeting distribution and velocity targets

Accurate monthly forecast in line with S&OP standards

Customer scorecard and plan commitments delivered on time

Conduct post event analysis to evaluate promotional volume, consumption, profit and spending results versus plan and leverage findings to maximize future promotional opportunities undefined

Who you will work with...

Key members of the Meals organization (Soup, Italian, and Specialty Categories)

What you bring to the table... (must have)

Bachelor's Degree preferred

6 years in CPG sales or customer-facing commercial roles

Proven ability to deliver Net Sales and profit targets on a customer desk

Working knowledge of trade management, promotional planning, and Revenue Growth Management

Strong analytical capability with syndicated data (Circana / NielsenIQ) and retailer POS

Effective negotiation, presentation, and storytelling skills with retail buyers

It would be great if you have... (nice to have)

Ability to travel approximately 20–30% of time. Regular customer-facing presence required and occasional evening or weekend customer events

Comfortable operating in a matrixed, cross-functional environment

Compensation and Benefits: The target base salary range for this full-time, salaried position is between

$117,600-$161,700

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.