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Zappos

Business Analyst , Technology Fulfillment Services

OnsiteOperations & logisticsNot yet verified

United States, TX, Austin; United States, TN, Nashville

Original posting date
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Last checked
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Last seen
Nov 2, 2026

Saved job description

This role drives data-driven decision-making by gathering, analyzing, and interpreting complex datasets to support business operations and strategy. Also designs and maintains scalable metrics frameworks, automates recurring workflows, and translates business needs into technical specifications for engineering teams. The role requires strong analytical skills, proficiency in SQL and data visualization tools, and the ability to communicate findings clearly to both technical and non-technical audiences.

Key job responsibilities

Key job responsibilities

An ideal candidate for this role:

· Will have relevant experience in data analytics working with large data sets and to extract and transform data using various tools and technologies

· Will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide

· Will use data to support ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format

· Will be passionate about finding root causes, trends, and patterns and how they impact business.

· Will draw inferences and conclusions, basics of modeling, create dashboards and visualizations of processed data

. Will be comfortable in implementing GenAI technologies to create efficient impact in analytics.

· Will have business and communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately

. Will be very comfortable juggling competing priorities and handling ambiguity

. Will thrive in an agile and fast-paced environment on highly visible projects and initiatives

Requirements: - Bachelor's degree or equivalent

- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

- 3+ years of business or financial analysis experience

- Experience making business recommendations and influencing stakeholders

- Experience defining requirements and using data and metrics to draw business insights

- Experience with SQL

Location & listing notes

Locations describe the saved posting and do not confirm residence eligibility. Confirm qualifications, travel, restrictions, and availability with the employer.

Source-listed locations: US, Austin, Texas; US, Nashville, Tennessee.

Listed states: TN, TX.

This saved listing has not passed full current-posting verification.

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