Zappos
Sr Prg Mgr, Seller Mentorship , Selling Partner Communities
United States, VA, Arlington; United States, WA, Seattle
- Original posting date
- Not recorded
- Last checked
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- Last seen
- Nov 2, 2026
Saved job description
We're seeking a Sr Program Manager to build and scale a seller-to-seller mentorship program that creates authentic peer connections and drives meaningful engagement across our selling partner community. This role is central to our vision of fostering a thriving community where experienced sellers help emerging partners succeed on Amazon.
Key job responsibilities
• Design, launch, and scale a structured mentorship program with clear goals, success metrics, and continuous feedback loops
• Build authentic peer-to-peer connections and create safe spaces where sellers share experiences and learn from each other
• Partner cross-functionally with product, operations, and communications teams to integrate mentorship into our broader seller community strategy
• Measure program impact through data-driven insights, iterate based on learnings, and demonstrate ROI to stakeholders
• Develop program frameworks that align with seller needs throughout their journey, from onboarding through growth phases
About the team
The Selling Partner Communities (SPC) organization builds lasting connections with and among our selling partners. We help drive their success, working together to ensure that Amazon’s stores are a great place for our selling partners to build and maintain thriving businesses. Our vision is to be the most Seller-centric online global community, creating destinations for knowledge, news, inspiration, and celebration. We are dedicated to helping selling partners develop their full potential and achieve success in our Amazon store.
Requirements: - 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Bachelor's degree
Location & listing notes
Locations describe the saved posting and do not confirm residence eligibility. Confirm qualifications, travel, restrictions, and availability with the employer.
Source-listed locations: US, Arlington, Virginia; US, Seattle, Washington.
Listed states: VA, WA.
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