Interim Learning Trainer, Interim Learning Trainer

Saved job description

Responsibilities:

• Track and report ATS/labor hours

• Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance

• Ensure successful area performance through tracking and reporting metrics

• Independently assess all aspects of associate work performance and provide timely and detailed feedback

• Participate in Operational Excellence initiatives

• Maintain a full understanding of workflow and daily production goals

• Review and update SOP’s as required

• Ensure work areas remain clean and are properly equipped

• Identify and address safety hazards within the work area, and participate in safety initiatives

• Coach associates on ways to work safely at all times

• Ensure all job injuries are reported timely in accordance with established policies and procedures

• Provide vacation coverage for Area Managers

About the team

The Interim Learning Trainer works with Operations Managers, Area Managers, Process Assistants and Associates. They constantly improve the long-term capabilities of the area to which they are assigned. The ideal candidate will measure production quality and quantity and applies learning tools to improve both. Evaluates and improves processes within work areas; refines learning tools and techniques across the site; assists in measuring the effectiveness of learning; measures impact of their development efforts; improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development. Identifies areas for associate cross training and support and implements the training to support the objective; supports the updating of SOPs and SOP certification of associates and managers; assists in driving success of peak and non-peak training plans.

Key job responsibilities

• Comfortable talking in front of a group as well as one-on-one with an individual

• Able to give and receive feedback effectively

• Can drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention)

• Always meets time commitments and deadlines, is goal oriented

• Checks and tests for understanding

• Gives insight to Leaders

• Works hard for the success of others, constantly remains “Customer Obsessed”

• Demonstrates a positive “can do” demeanor and has fun

• Is an active listener

• Demonstrated ability to consistently function at 100% of expectations

• Is able to use resources to expand knowledge and can answer difficult questions

Requirements: - 6+ months of Microsoft Office products and applications experience, or Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent