Medical Receptionist

Saved job description

We are seeking a friendly, professional, and organized Medical Receptionist to support the front desk operations of a busy healthcare practice. This individual will be responsible for creating a welcoming experience for patients while assisting with scheduling, registration, insurance verification, and general administrative support. The ideal candidate has strong customer service skills, excellent attention to detail, and the ability to remain calm and professional in a fast-paced medical environment.ResponsibilitiesGreet and check in patients in a professional and welcoming mannerAnswer incoming phone calls and assist patients with questions and schedulingSchedule, confirm, reschedule, and cancel patient appointmentsRegister new patients and update demographic and insurance informationVerify insurance eligibility and benefitsCollect copays, deductibles, and patient balances when applicableMaintain accurate and confidential patient recordsCommunicate with physicians, nurses, medical assistants, and other clinical staffAssist patients with forms, referrals, authorizations, and general inquiriesMonitor patient flow and communicate delays or scheduling changesScan, upload, and maintain medical documentationFollow HIPAA and patient confidentiality requirementsAssist with medical records requests and administrative paperworkMaintain a clean, organized, and professional front desk areaProvide additional administrative support as needed