Client Director, Frontier AI Model Lab , Strategic Accounts

Saved job description

In this role, you will lead the AWS account team for a frontier AI model lab and one of Amazon's largest strategic technology partnerships. The relationship spans billions in annual infrastructure spend, a multi-layered commercial partnership governed by executive-level agreements, and a co-selling motion that touches thousands of joint customers worldwide.

This role presents a rare opportunity to shape the future of AI infrastructure at global scale. You will lead the strategy and execution for a customer that is simultaneously one of AWS's largest infrastructure consumers and one of its most important go-to-market partners. The work is fast-moving, technically deep, and operates at the highest levels of both organizations.

Key job responsibilities

Lead the Account Strategy

- Own the overall relationship strategy encompassing infrastructure consumption (compute, custom silicon, networking, storage), AI platform services, work closely with our partner organization to align on GTM goal execution

- Build and maintain executive relationships across the customer's C-suite and AWS leadership

- Drive multi-billion-dollar annual revenue targets with strong year-over-year growth

- Prepare and deliver executive briefings for AWS's most senior leaders

Bridge Complex Organizations

- Serve as the single-threaded leader connecting the customer to 10+ internal AWS teams spanning infrastructure services, partner programs, commercial operations, corporate development, and legal

- Surface blockers constructively and build escalation paths that drive resolution without creating friction

- Ensure alignment between AWS programs, commercial terms, and partnership commitments

Drive Operational Excellence

- Coordinate capacity planning for AI training and inference workloads at hyperscale

- Partner with service teams, billing operations, and commercial platforms to ensure the customer experience matches the strategic importance of the relationship

- Anticipate and prevent executive-level escalations through proactive engagement

Build and Scale the Team

- Lead a high-performing, multi-disciplinary account team spanning sales, solutions architecture, customer success, and technical account management

- Establish goals, performance metrics, and development plans with clear accountability

- Coach team members to operate effectively in a high-ambiguity, fast-moving environment

Requirements: - Experience prioritizing competing demands, scoping large efforts, and negotiating timelines

- 15+ years of enterprise technology leadership experience, with at least 5 years at the executive level

- 10+ years building and influencing C-level relationships at Fortune 500 or high-growth technology companies

- 5+ years leading cross-functional teams (solutions architecture, business development, customer success, technical account management)

- Demonstrated experience managing complex strategic partnerships where commercial, technical, and organizational interests intersect

- Track record of owning multi-hundred-million-dollar (or larger) revenue targets with strong year-over-year growth

- Deep understanding of cloud infrastructure services (compute, storage, networking, AI/ML)