Store Manager - Tune shop

Saved job description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 

MORE employee discounts on lodging, food, gear, and mountain shuttles

401(k) Retirement Plan 

Employee Assistance Program

Excellent training and professional development

Referral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

Free ski passes for dependents

Critical Illness and Accident plans

Job Summary:

Service is the foundation of everything we stand for at Vail Resorts, and our rental employees are no exception to this experience of a lifetime. Responsible for providing high-end customer service and store support, our Retail and Rental Management staff are knowledgeable representatives of our brand and culture inside our stores ready to assist with any of our customers’ questions and provide premium products. Lead our teams in this tune shop role at the base of the mountain.

Job Specifications: 

Starting Wage: $58,298.00 - $83,283.00 + annual bonus

Employment Type:  Year Round (10-month) 

Shift Type:  Full Time hours available

Minimum Age:  At least 18 years of age 

Housing Availability:  No   

Job Responsibilities: 

Tuning both guest and rental equipment

Provide training resources for employees in POS, product knowledge, guest service, and sales

Administer company policies and guidelines

Manager communicating company values and goals to the employees

Manager monitoring and controlling a daily payroll budget

Maintain merchandising and cleanliness standards

Manage inventory control and meet or exceed inventory goals

Enforce company cash handling and other Loss Prevention policies and procedures

Recruit and assist in maintaining a quality core staff

Remain current on new industry products and trends; demonstrate knowledge of products

Protect company assets through loss prevention techniques

Maintain all company paperwork according to policies and standards

Weekend/Night availability is required. Weekday availability is required during some holiday periods.

Other duties as assigned

Job Requirements: 

Required:

Tuning knowledge - required

High school diploma or equivalent - required

Proficient in Microsoft Office applications - required

Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required

Excellent communications skills both written and verbal

Self-motivated with the ability to multi-task

Must have a valid driver's license and be able to pass motor vehicle record check

Preferred:

A minimum of 3 years of ski/snowboard tuning experience - preferred

A minimum of 1 year of ski / snowboard rental management experience – preferred

Familiarity with rental and retail POS system - preferred

The expected pay range is $58,298.00 - $83,283.00 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  518669

Reference Date: 11/01/2026 

Job Code Function: Retail Ops