Software Development Engineer, Amazon Fulfillment Technologies (AFT) - Platform Engineering & Services

Saved job description

What if every team at Amazon Fulfillment could build their own AI agent — one that already knows their systems, their data, and their processes — without writing model code? That's what we're building.

We're the team behind IRIS AI Studio, a self-service platform where engineering teams across Amazon's fulfillment network create, deploy, and operate custom AI agents. Teams connect their knowledge and tools, and walk away with a production-grade agent that can investigate incidents, answer domain-specific questions, and take real action — all through a no-code experience.

What makes this role different:

You're not building one AI product. You're building the platform that lets hundreds of teams build their own. You'll navigate the classic platform challenge: making something flexible enough for advanced use cases while keeping it simple enough for anyone to use. And unlike most AI platforms, yours operates in a world with physical consequences — when an agent gets it right, a facility avoids downtime; when it gets it wrong, packages don't move.

You'll work across the full stack — from the studio experience where agents are assembled, to the runtime infrastructure that keeps them reliable, to the integrations that connect agents to real operational systems. You'll own problems end-to-end, from design through production, and your work will shape how Amazon Fulfillment adopts AI across its global operations.

Requirements: - 3+ years of non-internship professional software development experience

- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- 1+ years of software development engineer or related occupational experience

- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience

- 1+ years of Object Oriented Design experience

- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field

- Experience programming with at least one software programming language