Service Center Engineer

Saved job description

What Timken makes possible begins with you.

Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.

A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.

Timken Power Systems, Philadelphia Gear brand has a current opening for a Service Center Engineer responsible for all technical aspects that support the operations of the regional service center and acts as a technical liaison to the Philadelphia Gear corporate engineering department.

Essential Responsibilities:

Implement customer requirements for the repair, modification, or upgrade of customer's equipment 

Evaluate the condition of equipment and determine which components are re-usable, repairable, or must be replaced 

Perform failure analysis and create technical reports for customers 

Define the scope of work needed to return equipment back to full working condition 

Measure and reverse engineer non-PG components 

Provide calculations for manufacture of new gears or repair of existing gears 

Design, specify, and create detail drawings of components 

Build job travelers that lay out the order of operations and describe the work needed to carry out the repairs or modifications of gears, components and equipment 

Provide hands-on technical support on the shop floor during assembly and machining operations, diagnosing issues, guiding repairs, and implementing corrective actions

Provide technical support to suppliers, customers, field service, and customer service

Occasional travel may be required

Key Attributes:

Strong verbal and written communication skills 

Multi-task, identify priorities, and meet deadlines 

Active problem solver 

Customer service oriented 

Work effectively and collaboratively as part of a team 

Interact professionally with all levels of customers, suppliers, and internal support teams

Basic Qualifications:

Minimum of 2 years experience in design or manufacturing engineering, 4 years preferred 

Bachelors degree in Mechanical Engineering required

Experience with mechanical power transmission and gear drives 

Basic knowledge of fluid film and rolling element bearings, gear design, and vibration analysis is highly desirable 

Proficient in SolidWorks 3D modeling 

Excellent computer skills; proficient in Microsoft 365/ Office Suite software 

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.