Slot Technician Supervisor, Southland Casino

Saved job description

The opportunity

Delaware North Gaming is searching for a full-time Slot Technician Supervisor to join our team at Southland Casino in West Memphis, Arkansas. As a Slot Technician Supervisor, you will be responsible for technical leadership of the team, overseeing the daily machine operations, maintenance, repair, and compliance.

If you are looking for a role offering teamwork, excitement, and career growth, apply now. 

Pay

$24.00 - $30.00 / hour

Information on our comprehensive benefits package can be found at http[local path removed]

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

Manage the working schedule, training, and task assignment of team members, supervising quality and performance  

Oversee and perform repair and preventative maintenance of slot machines and online systems, and c ollaborate with Bench Technicians to optimize repair processes

Handle initial setup, checkout, configuration, and paperwork of new gaming devices

Assist with troubleshooting issues and promote positive guest relations

Ensure adherence to federal, state, and internal gaming regulations, policies, and procedures

Operate a motor vehicle when necessary

More about you

Minimum of 3 years of related experience, with previous supervisory experience preferred

Must meet all licensing requirements for gaming operations

Strong knowledge of slot machine electronics, mechanisms, and systems

Skills in gaming device diagnostics and troubleshooting, training, organization, reporting, analyzing, customer service, and communication

Hold and maintain a valid driver’s license, pass a motor vehicle record check, and drug test

Operate a motor vehicle when necessary

No college degree required

Physical requirements

Frequent reaching, grabbing, and bending

Ability to stand and walk for extended periods of time

Shift details

Days

Evenings

Overnight

Holidays

Weekends

8hr shift

OT as needed

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.