Dispatcher

Saved job description

Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for the branch in a safe and timely manner. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

What you'll do:

Schedule drivers and organize dispatch of all equipment for the branch

Assist in taking customer telephone orders for deliveries, pickups and service

Arrange for all emergency field repairs

Answer customer calls and review driver schedules in order to fulfill customer requests

Assist Inside sales team as needed

Other duties as assigned

Requirements:

High School diploma or equivalent

Valid driver's license with acceptable driving record

Technical knowledge of DOT/Federal Motor Carrier rules and regulations

Diligent attention to safety

Strong ability to multitask in a fast-paced environment

Superior customer service, teamwork and verbal/written communication skills

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

DISPATCHER - IN FRENCH

Si vous souhaitez avoir la chance de faire votre marque auprès du plus grand fournisseur de location d'équipement au monde, venez construire votre avenir avec United Rentals !

À titre de répartiteur à United Rentals, vous serez responsable d’organiser la répartition quotidienne de l’équipement de la succursale de manière opportune et sécuritaire. Sans vous, nos clients ne peuvent pas répondre à leurs besoins opérationnels; voilà pourquoi nous sommes à la recherche d’un professionnel intègre qui respecte et comprend les exigences du travail.

Votre solide éthique de travail, votre fiabilité et votre attitude positive feront de vous un atout pour notre succursale et l’ensemble de notre organisation. Si vous souhaitez avoir la possibilité de vous tailler une place au sein du plus grand fournisseur de location d’équipement au monde, envisagez un avenir chez United Rentals. Vous recevrez le soutien d’une équipe de direction fiable qui vous aidera à atteindre vos objectifs. Ce poste à la fois complexe et gratifiant vous ouvrira la voie vers de nouveaux débouchés professionnels.

Principales responsabilités (liste non exhaustive) :

Organisez l’horaire des chauffeurs et la répartition de tout l'équipement pour la succursale

Aider à prendre les commandes téléphoniques des clients pour les livraisons, les ramassages et le service

Organiser toutes les réparations d'urgence sur le terrain

Répondre aux appels des clients et revoir les horaires des chauffeurs afin de répondre aux demandes des clients

Assister l'équipe commerciale interne au besoin

Autres responsabilités en fonction des besoins

Exigences du poste :

Diplôme d’études secondaires ou équivalent

Permis de conduire valide et dossier de conduite acceptable

Connaissances techniques en matière de règles et de règlements du Department of Transportation/Federal Motor Carrier (ministère des Transports)

Attention soutenue pour la sécurité

Forte aptitude à gérer plusieurs tâches à la fois dans un environnement rapide

Sens du service à la clientèle et du travail d’équipe, compétences en communication verbale et écrite

Ce poste est considéré comme un poste critique en matière de sécurité aux fins des politiques et procédures de United Rentals.

Dispatcher - Trench

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for a Trench Safety branch in a safe and timely manner. You will be responsible for maximizing the efficiency of UR owned assets and outside resources. Our customers depend us to deliver and pickup on time.  Without you, they cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

What you'll do:

Daily scheduling of UR Drivers and outside haulers with proactive forward planning

Manage constant change to the daily schedule to meet customer demands

Manage inter-company transfer hauling

Communicate Driver schedules and expectations

Become expert on dispatch system, supporting applications, and dispatch processes

Be a key player in the daily branch planning meeting

Monitor and perform to dispatch metrics

Provide excellent service to both external and internal customers

Communicate with the team clearly, concisely, and honestly

Assist in taking customer telephone orders for deliveries, pickups and service

Assist Inside sales team as needed

Other duties as assigned

Requirements:

College degree preferred or equivalent experience

Diligent attention to safety

Strong ability to multitask in a fast-paced environment

Superior customer service, teamwork and verbal/written communication skills

Keen attention to detail

Analytical and processes oriented

Planner, preparer, problem solver, decision maker

Valid driver's license with acceptable driving record

Technical knowledge of DOT/Federal Motor Carrier rules and regulations

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Opportunities

Additional Vacation Buy Up Program (US Only)

Early Wage Access through Payactiv (US Hourly Only)

Paid Sick Leave

An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.