Zappos
Program Manager, Tech Supply Chain Organization Program Enablement
United States, TN, Nashville
- Original posting date
- Not recorded
- Last checked
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- Last seen
- Nov 2, 2026
Saved job description
We are looking for a driven Program Manager to execute the programs that keep Technology Supply Chain (Tech-SC) moving. Working within the SCOPE team, you'll own delivery of programs that the Tech-SC depends on.
- Own defined programs end-to-end — from intake handoff through delivery
- Run repeatable onboarding and product workflows reliably and at pace
- Partner across Tech-SC's pillars with high visibility to senior leadership
- Grow your scope as you master the mechanics of how Tech-SC delivers
Key job responsibilities
- Own the delivery of defined programs from intake handoff through completion — plan, drive, and land against clear goals and timelines
- Coordinate cross-functional partners to remove blockers and keep programs on schedule
- Identify risks and dependencies early and drive them to resolution or clear escalation
- Maintain program status, reporting, and stakeholder communication so progress is always visible
- Contribute inputs to operational cadences (MBR/QBR inputs, goal tracking) within assigned programs
- Support the SCOPE central intake process by taking execution work to delivery
A day in the life
No two programs look the same. One morning you're taking a newly-scoped program and turning it into a plan with a real date on it; by afternoon you're three onboardings deep, keeping each moving while a partner team throws you a curveball you have to clear before it slips. You're the person who makes things land — chasing the dependency nobody else caught, getting the right people in a room, giving leadership a straight answer on where things stand. You'll juggle several programs at once and get sharp at spotting the repetitive work eating everyone's time — and making it disappear.
About the team
The Supply Chain Organization Program Enablement team is the central program management and business operations function for Technology Supply Chain (Tech-SC). We coordinate cross-functional initiatives, manage new business intake, and drive delivery assurance across our partner organizations supporting a $1B asset portfolio spanning Amazon Worldwide Stores and AWS infrastructure.
Requirements: - 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
Location & listing notes
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Source-listed locations: US, Nashville, Tennessee.
Listed states: TN.
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