Operations Manager- Fargo ND 3PL

Saved job description

Temco Logistics, a proud subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support our delivery and customer service teams. This role plays a key part in ensuring smooth daily operations, accurate scheduling, and high service standards. If you are organized, a strong communicator, and thrive in a fast‑paced environment, we’d love to hear from you. 

Must-Have Skills 

Transportation operations experience 

Routing and dispatching experience 

Warehouse management experience 

What You’ll Do 

Monitor daily delivery operations and resolve service exceptions 

Support drivers and customer service teams with real-time troubleshooting 

Train and onboard new team members 

Build, manage, and adjust office and driver schedules 

Order and maintain office supplies 

Prepare delivery manifests and ensure dispatch readiness 

Collaborate with routing and driver managers to optimize performance 

Review payroll and resolve discrepancies 

Process reschedules, cancellations, and customer service exceptions 

Oversee inbound and outbound logistics at 3PL locations 

Track recycling and waste levels and recommend operational improvements 

Daily & Weekly Responsibilities 

Track delivery exceptions and ensure timely resolution 

Monitor compliance with check-ins, paperwork, and routing standards 

Review next-day delivery plans and adjust schedules as needed 

Submit nightly operations recap reports 

Attend weekly planning and operations meetings 

Conduct inventory checks and order supplies 

Success Metrics 

On-time and complete delivery performance 

Driver satisfaction and engagement scores 

Employee retention and safety compliance 

Labor hours and productivity versus goals 

Fleet damage and repair cost management