Credit Manager - Accounts Receivable

Saved job description

We are looking for an experienced Credit / Collections Manager to lead credit risk and receivables activities for client in the Reading, PA area. This position combines strategic oversight with day-to-day leadership, helping the business protect cash flow, strengthen customer partnerships, and support profitable growth. The role works closely with sales, finance, customer service, and leadership teams to improve decision-making, resolve account issues, and streamline the broader credit-to-cash process.Responsibilities:• Direct the full customer credit lifecycle, from onboarding reviews and limit setting to ongoing account evaluation and approval decisions.• Assess customer risk by reviewing financial performance, payment behavior, outside credit data, market conditions, and overall exposure to the business.• Track receivable aging, delinquent balances, blocked transactions, and higher-risk accounts, then take prompt action to reduce exposure.• Collaborate with commercial and operational stakeholders to make balanced credit decisions that support both risk control and customer needs.• Prepare input for bad debt reserves, write-off recommendations, audit support, and management reporting related to receivables performance.• Establish and maintain clear escalation paths, approval thresholds, and operating controls for credit risk and overdue account management.• Handle challenging collection matters and negotiate workable payment solutions while preserving long-term customer relationships.• Supervise, coach, and develop a small credit and collections team, providing guidance on complex account situations and risk assessments.• Review the end-to-end order-to-cash process to identify inefficiencies, recurring issues, and opportunities to improve standardization, automation, analytics, and AI-enabled workflows.