Office Assistant

Saved job description

We are looking for a dependable Office Assistant to support daily order processing and customer service activities in Brooklyn, New York. This contract-to-permanent position is ideal for someone who is organized, attentive to detail, and comfortable managing administrative tasks in a fast-paced office environment. The person in this role will help ensure orders are accurate, shipments are prepared correctly, and customer communication is handled effectively.Responsibilities:• Receive incoming deliveries, inspect contents against order records, and confirm that all items have been received accurately.• Respond to customer order inquiries by checking stock availability, coordinating order preparation, and supporting the billing process.• Prepare stones and jewelry for shipment with close attention to item counts, packaging accuracy, and presentation.• Maintain organized records by filing order documents, invoices, and related administrative paperwork.• Contact customers to provide order updates and verify that deliveries have arrived as expected.• Answer inbound calls and assist with routine office requests in an efficient and timely manner.• Enter invoice information accurately and support customer invoicing and goods receipt/invoice receipt documentation.• Assist with office supply ordering and contribute to inventory-related tasks, including periodic count support.