Dispatcher- Chicago

Saved job description

What We Are Looking For

Develop and maintain professional relationships with coworkers, customers, carriers, and other Kinder Morgan departments and employees.

What You Will Do

Create plant operating orders, take phone calls, interface with truck drivers, communicate via radio

Issue proper placards, seals, SDS, COA and product ID tags to driver

Perform order verification throughout the day:   Verify all orders are closed - Peform Business Objects.  Ensure accurate delay codes have been applied to orders as applicable.  Enter customer ancillary charges as applicable

Obtain tare and gross weights of tank trucks; calculate quantity of product loaded

Assist with managing truck activity in the terminal

Create an accurate legal D.O.T. BOL that meets KLM, D.O.T. and customer requirements

Accurately complete tank truck movement data in the KM and customer inventory systems while providing great customer service

Maintain high level of attention to detail to ensure there are accurate calculations to avoid serious and costly errors

Work closely with senior dispatchers and manager to respond to all customer complaints and inquires

Follow through on customer related issues with management to ensure complete customer satisfaction

Maintain proficiency and accuracy

Handle issues and problems related to the movement of the customers’ product by interfacing with the CSR Manager

What You Need

Education:

High school diploma or equivalent

College experience is a plus

Required Qualifications:

2-4 years of experience working in the liquids terminal industry, preferred

Knowledge of DOT rules and regulations. Must be current in DOT certification/training

Experience dispatching, scaling trucks and calculating loads according to DOT regulations

Must possess excellent math skills (addition, subtraction, multiplication, division, percentages and fractions)

Must be proficient in Excel, Data Entry and Outlook

Must have the knowledge and ability with systems such as SAP and/or any other inventory systems

Must be very detailed oriented and have the ability to problem solve and troubleshoot

Must be able to work in a fast-paced environment with the ability to multi-task with shifting priorities, as well as manage the dispatching office with minimal supervision

Must be able to perform work as directed by management

Individual must possess excellent customer service skills as well as the ability to work from written and verbal instructions

Must be able to work with a team, take direction from supervisors(s), adhere to required work schedules, focus attention on details, and follow work rules

Must be able to work quickly, independently and accurately under pressure

Must be able to maintain regular, dependable attendance and high level of performance

Working Conditions:

Include but may not be limited to walking up and down stairs, standing for extending periods of time and carrying up to 25 pounds 

Shifts may vary by customer demand and as a result, dispatchers may be required to work scheduled and unscheduled overtime

Pay Range

USD $48,500.00 - USD $67,900.00 /Yr.

Why Join Kinder Morgan

Kinder Morgan is a large energy infrastructure company operating in North America. Access to reliable, affordable energy is a critical component for improving lives around the world. We are committed to providing energy transportation and storage services in a safe, efficient, and environmentally responsible manner for the benefit of the people, communities, and businesses we serve.

Kinder Morgan provides equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, childbirth and related medical conditions, gender (including gender identity and expression), sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, genetic information, marital status, military or veteran status, family status, status as an individual authorized to work in the U.S., or any other status protected by law.

Kinder Morgan offers employees a comprehensive benefits package. Benefits offered for this position may include the following:  health care benefits including medical, prescription drug, dental, and vision coverage; Flexible and Health Spending Accounts; Life and Accidental Death and Disability insurance; Supplemental Life and Accidental Death and Disability insurance for employee and dependents; retirement benefits including a 401(k) with employer and employee contributions and a company-funded pension plan; paid time off; paid parental bonding leave; paid holidays; a flexible work schedule and many voluntary benefit plans.

Job level and pay commensurate with experience and skill set.

For more information about Kinder Morgan, our culture, opportunities available, and to join our Talent Community, please visit our careers site at www.kindermorgan.com .