AI Enablement & Business Operations Associate

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About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

About the Company

Fanatics Collectibles operates at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports and entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform spanning over 900 sports properties and engaging more than 81 million fans.

Role Summary

Fanatics Collectibles is looking for an Associate, Tech Strategy & Operations to help drive AI strategy and adoption across the company. You will help define how the business uses AI, put the right tools in people's hands, train employees to use them well, and remove the organizational and technical blockers that slow progress. You will operate with high autonomy, partner closely with business stakeholders, IT, Engineering, and Legal, and informally lead a small team working on AI solutions and automation.

What You Will Do

Partner with business teams across the company to understand their problems, identify AI and automation opportunities, and translate them into actionable use cases

Own intake, prioritization, and delivery of AI and automation initiatives, working with the solutions team to build and ship

Contribute to the company's AI strategy and present progress, adoption, and impact to executive leadership and cross-company stakeholders

Drive AI enablement across the organization through training programs, an AI Champions network, town halls, and cross-functional collaboration

Partner with infosec and legal to develop AI policies, navigate compliance reviews, and unblock program progress

Evaluate, onboard, and manage AI tools and vendors, including usage analytics and cost management

Handle recurring operational needs including spend tracking, account administration, connector evaluations, and security reviews

Coordinate with IT and Engineering to ensure tools are properly integrated, governed, and scalable

The Ideal Candidate

2 to 4 years of experience in strategy, consulting, business operations, or a similar role that bridges technology and business

Demonstrated understanding of AI and automation tools and how they apply to business workflows

Hands-on experience with AI tools such as Claude, Cursor, or similar platforms

Strong cross-functional influencer with a track record of driving programs forward without direct authority

Excellent communicator who can translate complex technical concepts for non-technical audiences

Proficient in PowerPoint, Outlook, and Excel

Comfortable with tools such as Slack, Jira, Notion, Confluence, and Airtable

High comfort with ambiguity and the ability to set direction when the path is not fully defined

Comfortable operating in a high-visibility environment with significant executive exposure; strong exec presence and ability to present clearly to senior leadership

Background in change management, organizational enablement, or internal communications is a plus

Passion for sports, culture, and collectibles is a plus

Why This Role

You will have real ownership over a function that touches every team in the company. AI is a strategic priority at Fanatics Collectibles, and this role is the engine behind it. You will shape how hundreds of people work, build something from the ground up, and have direct visibility with senior leadership. If you want to move fast, do meaningful work, and be at the center of how a company transforms, this is the job.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

The salary range represents base pay only and does not include short-term or long-term incentive compensation.  This salary range is specific to Los Angeles and may not be applicable to other locations.  When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit  http[local path removed]

Los Angeles Salary Range $98,900 — $123,050 USD

The salary range represents base pay only and does not include short-term or long-term incentive compensation.  This salary range is specific to New York City and may not be applicable to other locations.  When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit  http[local path removed]

NYC Salary Range $107,500 — $133,750 USD

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