Amazon
IT Support Associate II, Ops Tech Solutions (OTS)
United States, TX, Lubbock
- Original posting date
- Not recorded
- Last checked
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- Last seen
- Nov 2, 2026
Saved job description
About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take
on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at http[local path removed]
Requirements: - Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Location & listing notes
Locations describe the saved posting and do not confirm residence eligibility. Confirm qualifications, travel, restrictions, and availability with the employer.
Source-listed locations: US, Lubbock, Texas.
Listed states: TX.
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