Director of Maintenance, Southland Casino

Saved job description

The opportunity

Delaware North Gaming is hiring a Director of Maintenance to join our team at Southland Casino in West Memphis, Arkansas. As the Director of Maintenance, you will lead facility maintenance operations at Southland Casino. In this strategic leadership role, you will oversee safe and efficient operations, guide preventive maintenance and capital planning, ensure regulatory compliance, and maintain a welcoming facility for guests and team members. You will also build and develop a high-performing maintenance team while partnering with facility leadership to shape the long-term vision for maintenance operations. If you are a motivated leader with at least five years of maintenance operations leadership experience, strong business judgment, and a commitment to operational and guest-service excellence, we invite you to apply.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

Medical, dental, and vision insurance

401(k) with up to 4% company match 

Annual performance bonus based on level, as well as individual, company, and location performance

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional certification reimbursement

Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

Direct and oversee all maintenance operations in a safe and efficient manner

Develop, implement, and enforce all departmental policies and procedures

Prepare financial documents to ensure funds for operational and capital expenditures

Develop a strategic vision for facility maintenance areas

Ensure the facilities are safe for all guests and team members

Inspect, evaluate, and maintain the physical appearance of the facility

Review facility operations for compliance with relevant codes

Create and maintain a preventive maintenance program

Hire, evaluate, lead, and develop a high-performing maintenance operations team

Develop and propose strategic vision for maintenance operations to facility leadership.

Ensure compliance with all Company operational standards, policies, and procedures, as well as all GuestPath Universal Service Standards Programs

Some duties may require driving a company vehicle

More about you

At least five years' leadership in maintenance operations

Exceptional leadership abilities essential

Superior written and verbal communication skills required

Proficiency in Microsoft Office products

Ability to specify, implement, and utilize facility management software

Ability to analyze data and make sound business decisions required

Demonstrated initiative, motivation, and team-building skills

Excellent organizational and guest service abilities

Experience in a park, casino, or hotel environment preferred

Shift details

Days

Evenings

On call

Holidays

Weekends

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.